This Privacy Policy describes how SHE (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shezonestore.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect to communicate with you, provide or improve the Services, comply with legal obligations, and protect our rights and those of others.

Information We Collect Directly from You

• Contact details: name, address, phone number, and email.
• Order information: billing/shipping address, payment confirmation, etc.
• Account information: username, password, and security details.
• Customer support information: content you share with us through messages or forms.

Information We Collect about Your Usage

We may automatically collect information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include device, browser, IP address, and other interaction details.

Information We Obtain from Third Parties

We may receive information about you from vendors, service providers, and payment processors (e.g., Shopify, Instapay, Vodafone Cash) to process orders, support services, or provide advertising. Any data we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

• Providing Products and Services: To fulfill orders, manage accounts, and process payments.
• Marketing and Advertising: To send promotions, personalize ads, and show relevant offers.
• Security and Fraud Prevention: To detect and prevent fraud or illegal activity.
• Communicating with You: To respond to inquiries, provide support, and improve our Services.

Cookies

Like many websites, we use cookies to operate and improve our Site. For more details, visit Shopify Cookie Policy. You can manage cookies through your browser settings, but disabling them may affect your experience.

How We Disclose Personal Information

We may disclose your personal information to third parties for business or legal reasons, including:

• Vendors or partners performing services on our behalf.
• Business or marketing partners (under their own privacy policies).
• When required by law, or to protect our rights or those of others.
• In connection with mergers, sales, or other business transactions.

Third Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect data from individuals under 16 years of age. If we become aware of such data, we will delete it promptly.

Security and Retention

While we take reasonable security measures, no system is entirely secure. Retention periods depend on legal obligations, account maintenance, and business needs.

Your Rights

Depending on your location, you may have rights to access, delete, correct, or restrict processing of your personal data. You can contact us to exercise these rights or to withdraw consent at any time.

Complaints

If you have complaints about our data practices, please contact us using the details below. If unsatisfied, you may lodge a complaint with your local data protection authority.

International Users

Your data may be transferred and processed outside your country, including by partners such as Shopify and payment providers. We ensure appropriate safeguards like Standard Contractual Clauses for such transfers.

Contact

For questions about this Privacy Policy or to exercise your rights, contact us at:
Email: [email protected]
Address: Egypt